
How much does a Towel Cleaning Service Cost?
This pricing guide reviews shop towel and wiper costs for buying in bulk vs. a towel cleaning service.

Cost Comparison
When it comes to cleaning up spills, wiping down surfaces, and other industry maintenance, towels are a staple. But with the rise of environmental concerns, many businesses are considering a switch from disposable to reusable towels. While disposables may seem convenient and cost-effective, they can actually end up costing more in the long run, both financially and environmentally. On the other hand, reusable towels and towel services not only save you money, but also help reduce waste and promote sustainability. In this article, we’ll answer two simple questions:
1. How much does a towel cleaning service cost?
2. Does it cost more or less than buying disposable rags in bulk?
If you want to explore what our industry-leading towel service includes and why it might be the smart choice for your business and the environment, you can find our shop towel services page here.
Now, let’s get started with some typical prices.
Shop Rags or Wipers Purchased in Bulk
A quick web search will tell you the cost of purchasing shop towels or wipes.
Here are the price ranges we found from some of the leading rag/wipe e-commerce sites.
- Red shop rag (new) = $.15 – $.60 per towel (sizes vary)
- Paper wipers (new) = $.07 – $.25 (sizes and thickness vary)
Scrap towels or rags can be purchased by the pound or towel count. The most common size is a 25 lb. box, or around 300 towels. Keep in mind you don’t always know how many towels you are getting in a pound because of variances in towel thickness, material, size, etc.
To keep things simple, we list prices “by the towel.”
Purchasing also requires an investment in proper waste disposal. Disposal of oily shop rags can be highly regulated by the EPA, your state environmental agency, and your municipality. Waste requirements can vary based on your geography, the type of oil/solvent being used, the storage and handling of the towels, etc.
Please refer to our blog article: The Ultimate Guide: How to Dispose of Used Rags and Oil Absorbents for more information.
Here are your disposal options.

Bottom Line: The cost of buying shop rags in bulk = $.15 – $.60 per towel + cost of disposal to landfill + the environmental liability.
Towel Cleaning Service
Rental pricing for a shop towel cleaning service can (but not always) include the following:
- Price per towel turned in, or price per towel in inventory ($.03 – $.20 per towel)
- Auto replacement charge ($.25 – $.75 per towel for 3%-6% of towel inventory)
- Service fees (delivery, laundry bag, drum, loss, etc.)
Let’s break these out:
Price per towel turned in
This is the price per towel turned in for cleaning.
Price per towel in inventory
Inventory refers to the total amount of towels needed to service a facility. These towels can be in three different stages at any given time- in use, in storage, or being laundered. For example, you may have 3 towels in storage, 3 towels being used, and 3 towels turned in for cleaning. The total inventory in this example is 9.
Towel inventory is like renting uniforms for work. You don’t just rent one uniform – you rent at least 3. One being worn, one in your locker for the next day, and one in the soil bin ready to be washed.
Auto replacement charge
Shop towels have a tendency to get thrown into the trash or carried home in a worker’s back pocket. This is usually not done maliciously but does result in a dwindling inventory.
Customers generally will lose 1%-6% of towel inventory in a year. Service providers typically account for this loss with an “auto replacement fee” of 3%-6% of the towel inventory per service pick-up. This fee is commonly noted by an “R”, “REPL” or “ARC” on the invoice.
The auto replacement fee per towel can be significantly higher than the towel unit cost because the service provider is charging you the full cost of the towel to be replaced. For example, if your towel usage charge is $.25 per towel, your auto replacement fee might be up to $.75 per towel.
Service fees
Service fees can vary by provider. They are typically charged per service visit and can include a service fee, delivery fee, minimum service fee, laundry bag fee, drum fee, environmental fee, towel loss fee, etc. Ask these questions up-front:
-
- What are all the service fees?
- How will we be charged for each?
- How will fees be shown on our invoice?
Bottom Line: The cost of a towel service = $.03 – $.20 per towel + applicable service fees.
How Many Towels do I Need
You should also consider how many towels it will take to complete a job. As you would expect, you need more disposable wipes to get the job done compared to a laundered shop towel.
We conducted absorbency testing on two of the leading brands of disposable wipes and compared the absorbency to our Ultra™ Red Shop towel. Water was introduced to the towels in 1/4 oz. to 1 oz. increments until total saturation was achieved.
The maximum fluid absorbed ranged from 66% to 233% more for the Ultra™ Red laundered shop towel compared to a variety of disposable wiper alternatives.
Using these absorbency numbers, here are some approximate conversions:
5 rental shop towels = 8 – 17 disposable rags/wipes
5 rental shop towels = 1 lb. disposable rags/wipes
Bottom Line: You will need 2-5 times more single-use rags or wipers to get the job done compared to rental shop towels.
Why Choose a Professional Towel Cleaning Service
Should you buy in bulk or use a towel cleaning service? Consider these factors when deciding what’s best for your facility:
- Total Cost – Beyond the cost of the towels, consider costs to dispose of the towels, purchasing time, warehouse storage, and inventory associated with purchasing towels.
- Performance – You need more single-use wipers to get the job done compared to rental towels.
- Environmental impact – Consider the impact of disposable towels/wipes going to landfill. A cleaning service is a more environmentally responsible choice.
- Compliance – A lot of time and expertise may be needed to handle single-use soiled shop towels. EPA and other state and municipal agencies heavily regulate the disposal of oil and solvent-soaked rags.
Refer to Disposable wipes vs reusable towels: Get the Facts for more information.
Bottom Line: A shop towel service can result in significant savings (typically up to 60%) compared to single-use rags and is better for the environment.
What to Look for in a Towel Service
If you’ve made the decision to go with a towel cleaning service, your next task is to compare service programs.
ITU AbsorbTech has a different pricing model compared to most towel service providers.
We found that customers of traditional towel cleaning services were not happy with an invoice that can fluctuate from month to month with a “pay-as-you-go” rate based on usage.
Consumers were also not happy with the surprise service fees on their invoice, such as the auto replacement fee and delivery fees. These fees “muddy up” the invoice and make it difficult to budget for the complete and total cost of the program.
As a result, ITU AbsorbTech adopted a philosophy of towel billing called StraightUp!TM, which ensures a transparent and predictable bill each month for its towel service.
ITU AbsorbTech automatically sends (at no additional cost) extra towels above and beyond the pick-up count with each delivery. That way, it is very unlikely that a customer will run out of shop towels.
Below is a comparison chart depicting the difference between a typical shop towel rental service and ITU AbsorbTech’s StraightUp! program.

Shop Towel Cleaning Service Pricing Comparison Chart
Bottom Line: ITU AbsorbTech’s towel service offers simple, StraightUp! billing so you can budget with confidence and save money.
Conclusion
Do your research. If you are deciding between buying in bulk vs a cleaning service, make sure you’ve gathered all your facts about the environmental impact, disposal costs, towel processing, etc.
If you decide to go the environmentally preferred route of a towel rental service, ask a lot of up-front questions from the service provider so there are no surprises after you’ve signed the service agreement.
In general, a towel cleaning service is more cost-effective and better for the environment compared to purchasing shop towels in bulk.
Resources:
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Company News
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Hallman Lindsay Greenfield
20:59 30 Jan 20
We have used ITU Absorbtech at our location for years now. Skyler always does a great job. He is very professional and efficient.read more
Kim Hoffman
18:51 30 Jan 20
ITU has been Venango Steel's uniform and mat supplier for nine years. It has been a great partnership. The quality of the products meets or exceeds expectations. Jeff Miller is our representative and Chad Prather is our route driver. They go the extra step to keep the customer happy !
Thank you Jeff & Chad !read more
Randy Groth
14:48 30 Jan 20
Our rep is Branislov and our manager is Kieth both are very friendly and give us great service. We have had ITU for over 40 years. I like what they do for "coats for kids" by cleaning all the donated clothes. Also they are a very environmentally aware company.read more
john wyszkowski
15:50 29 Jan 20
CDM Tool has been using ITU for a long time. They have dedicated drivers. Bob our driver knows our company so well, he is able to tell based on our supply's that are used how business is going. He then adjusts so we don't overpay. The best part is that they don't create more work for me. We have never had an issue with lost uniforms.read more
Krystal Smith
15:16 24 Jan 20
L&S Insulation has been a customer for many years and Absorbtech has really reliable mats, always fresh and clean. Skyler has amazing customer service and is super friendly. :)read more
Jeff Foshey
00:40 05 Feb 19
Family owned company that truly takes care of their employees and customers as if they were family!!!
Jessica Wasmuth
19:54 23 Jan 18
Customer service is great! Dave and Bernie are amazing, very helpful and respond quickly. Staff is friendly and professional.read more
Dan Behmke
16:35 20 Dec 17
Bob Casey is my route driver, very nice guy, always takes care of everything. I have been with ITU for better than 20 years, I would never change. Merry Christmas Bob C.read more
Krystle Genz
17:12 15 Dec 17
Very easy to work with. Matt is a phenomenal salesman, great personality. Brian our service representative is always very courteous and pleasant to work with. A great change for our company and glad we are doing business with them.read more
Amy Kreckler
20:37 01 Dec 17
Our company has done business with ITU for 15+ years. They give good prices and good customer service. I would recommend them. Easy to deal with. (AFI Direct Service, Inc.)read more
Deborah Young
16:16 28 Nov 17
Bob Casey is our representative and has been for many years. Bob always has a smile and is very upbeat. It is a pleasure to have Bob as our rep!read more
My Account
17:05 22 Nov 17
Bob Casey is extremely helpful and always upbeat! He always has our companies best interests in mind, making suggestions to that end and is great at communication. I look forward to working with Bob for many more years!read more
Todd Birkel
16:15 22 Nov 17
Our Route Representative, Bob Casey, is very conscientious, courteous and extremely helpful. He continually looks for areas we can improve or adjust as our usage and needs evolve, and suggest products as appropriate.
Thank youread more
