Testimonials
Hear what our customers have to say about ITU AbsorbTech and our Genuine Service Excellence programs.
SorbIts® Absorbents | Floor Mats | Ultra™ Shop Towels | Ultra™ Printer Towels | Uniform Rental Service | General Feedback
Reviews for SorbIts® Absorbents
Supports the Bosch values of safety and sustainability
This initiative is exciting because it supports the Bosch values of safety and sustainability while reducing costs. Inventory leveling allows us to only pay for what we use. Waste oils are captured and recycled to reduce environmental impact. Products are launderable, reusable, and not introduced back into the waste stream. Waste reduction reports are provided… Read more “Supports the Bosch values of safety and sustainability”
Jamie Fox
Bosch
Your company is a leader in the textile industry.
It is a pleasure to have Tim and Clint work at our facility every Friday morning. They are friendly, courteous and hardworking. Sometimes other outside service people are in our building and they do know what they are doing– but Tim and Clint do. We trust them and your company. Our safety has improved, we… Read more “Your company is a leader in the textile industry.”
Mark Molitor
Molded Dimensions
I have one less thing to worry about.
We are currently using various types of SorbIts® and the soy scrub soap. Tom is a very big asset to me. He takes his job very seriously and is always looking for ways to save us time and money. I have one less thing to worry about because of him.
Rick Bolen
Nelson Global Products
Keep our inventory of rags and absorbents at the correct amount every visit!
Steve does a great job for us. He keeps our inventory of rags and absorbents at the correct amount every time he makes a delivery. He keeps the towels organized and the area clean. Steve has made several suggestions on mats that have helped keep our techs from tracking oil and grease through the building.… Read more “Keep our inventory of rags and absorbents at the correct amount every visit!”
Greg Kraft
Bently Truck Services
Significant cost savings from previous supplier.
We just renewed our contract with ITU AbsorbTech because the service has been great and we also realized significant cost savings from our previous supplier. They were very helpful in making sure we have the right products for our needs and not trying to sell us on more than we need. Our shop is much… Read more “Significant cost savings from previous supplier.”
Dave Bryan
Remke Inc
Save time and money.
It is always a pleasure to see the drivers when they come in. They are presentable and courteous. The rags and absorbents are clean and ready to use to save time and money. Thank you to all employees at ITU AbsorbTech.
Dean Hatland
Serigraph
Could not ask for anything better.
Could not ask for anything better. Always making improvements for safety. Always asking for any ways of making improvements or adjustments. Bob goes out of his way to find dirty absorbents and cleans up as he goes. The customer service between Bob and Ryobi is outstanding. I would be very disappointed if Bob wasn’t the… Read more “Could not ask for anything better.”
Voyd Isaccs Jr.
Ryobi Die Casting
Last 5 times longer than disposables
Akebono manufactures brakes and has machines the leak fluids such as coolant and hydraulic oils, constantly. We were using gray disposable absorbents in which were costly for purchasing and disposing of. In addition, the disposables were left all over the ground and underneath machines. In August we switched from disposables to reusable absorbents from ITU… Read more “Last 5 times longer than disposables”
Stephanie Gillian
Akebono Brake Corporation
Far superior to any other service I have worked with
The textile program you service is far superior to any other service I personally have worked with. The services techs are courteous and professional. The ease and operation of returning the used textiles makes everyone’s job easier.
Robert Schulze
Amcor Rigid Plastics
Great improvement over our previous supplier!
Under the guidance of Dan Cauvel, the Sr. Account Executive for ITU AbsorbTech, Moog Inc. has seen a great improvement in the product and service we received from our previous supplier regarding absorbents. Our company is now supplied with the right number and type of product for our needs. Dan and his team shine when… Read more “Great improvement over our previous supplier!”
Robert Kleinfelder
Moog, Inc.
This program has saved us time and money
Our company was using speedy dry before we switched to ITU AbsorbTech. The ITU AbsorbTech program is much more efficient and cleaner for our line of work. We do not have to handle the product and transition to clean product is flawless. Pick up and delivery are always on time. This program has saved us… Read more “This program has saved us time and money”
Bill Evans
Product Support Manager
Vantage Equipment
Keeps our plant safe of spills and trip hazards
I highly recommend ITU AbsorbTech for all your business needs. The products they supply withstand many of harsh chemicals we use and help to keep our plant safe of spills and trip hazards. Our Service Representative Jose Bermeo is continuously monitoring our usage and is proactive and professional during his weekly deliveries.
Tracy Meyer
Siemens
Customer satisfaction is A+
I have worked with ITU AbsorbTech in 3 different companies and their performance & customer satisfaction is A+. Their unique product makes them stand out from their competition, especially in the SorbIts® lineup. If you’re on the fence as to which supplier to go with for all your uniforms, rags, mats, safety products or the… Read more “Customer satisfaction is A+”
Dennis Ostrowiecki
Facilities Manager
Nordco
SorbIts® has made a HUGE impact on our waste reduction.
SorbIts® has made a HUGE impact on our waste reduction and ISO 14001 goals and we’ve received praise from our ISO 14001 auditor. We are also beginning to see cost savings as a result of reduced waste disposal. ITU AbsorbTech’s service and attention to detail has been superb and Dan’s communication on a regular basis… Read more “SorbIts® has made a HUGE impact on our waste reduction.”
Jeff
Environmental Health and Safety Manager
The operators liked this product much more!
Customer service was awesome. The technicians on the floor love your product. The operators liked this product much more than what we previously used. Dan takes care of everything. I don’t have to worry about anything. I specifically like the fact the oil is recycled every 2 weeks and Dan is here to check on… Read more “The operators liked this product much more!”
Linda Hawkey, Purchasing
Midwest Wire
ITU AbsorbTech delivered as promised!
At first I was a little bit skeptical on how ITU AbsorbTech’s system of cleaning and delivering oil pads would work. We here at the plant discussed the situation of the disposable pads and the rewashed ones that ITU AbsorbTech provides. The feeling was mutual, the cost of disposing the throw away pads is very… Read more “ITU AbsorbTech delivered as promised!”
Roger Gibbons
Stamco Industries
Reviews for SorbIts® Floor Mats
Exacto’s experience using ITU AbsorbTech has been nothing but great.
Exacto’s experience using ITU AbsorbTech has been nothing but great. The company has saved money using their washable rags and by using carpet mats throughout the shop saving us money on floor and carpet cleaning. Their service and friendly staff are always there to help. We look forward to working with ITU in the future.… Read more “Exacto’s experience using ITU AbsorbTech has been nothing but great.”
Randy Hobacek
Exacto Spring Co
Always meets or exceeds our expectations.
Great, professional and prompt service. Steve always meets and exceeds our expectations while offering ways to improve our shop. Steve keeps me informed every week of ways to change or improve my staff’s working conditions – installing/changing out mats pointing out both the safety factors and employee comfort reasoning.
Dana M. Harrington
Excel Hydraulics LLC
Eliminated 30,000 pounds of waste oil absorbents to landfill
The service is great and always a quick response time with any help or questions. We’ve added SlipBusters® to different departments, which helped a lot with slippery surfaces. We eliminate on average, 30,000 pounds of waste oil absorbents going to landfill annually.
Laurie Larty
Acument Global Technologies
The mats lowered our waste output and helped keep the press a lot cleaner.
We have been using the mats for years under the press units to catch excess water, ink and oil from leaking in the lower level of the press room. Before we used newsprint wrappers which left a mess and proper disposal was an issue. The mats lowered our waste output and helped keep the press… Read more “The mats lowered our waste output and helped keep the press a lot cleaner.”
Rick Smith
Press Manager
Capital Newspapers
Our employees are now safer.
We were looking for a quick, efficient way to keep our shop clean and safe. ITU AbsorbTech seemed to have good solutions containing our oil spills and prevention materials to avoid issues in the future. ITU AbsorbTech was able to provide solutions to our oily/slippery floors. Our employees are now safer on the job because… Read more “Our employees are now safer.”
Casey Sattler
Production Manager
McCormick Industries
Helped reduce slips and falls in a very oily area of the plant.
Previously, we were purchasing and disposing of disposable absorbent matting as needed. Challenges included appearance of soiled matting as well as cost to purchase and dispose of material plus consumption of natural resources. What we like about ITU AbsorbTech’s program is the wonderful customer care and service. Reductions in product purchased as well as product… Read more “Helped reduce slips and falls in a very oily area of the plant.”
Mindy deLuna
EHS Coordinator
ELSA, LLC
Key component to our source reduction strategies.
SorbIts® floor absorbents have held up much better than anticipated. We found that we were spending less time sweeping floors and more time pushing finished goods out of the door without jeopardizing employee safety. We have incorporated the use of SorbIts® floor mats as a key component to our source reduction strategies.
Craig Ferrese
EHS Manager
Serdello, Inc.
SorbIts® has made a HUGE impact on our waste reduction.
SorbIts® has made a HUGE impact on our waste reduction and ISO 14001 goals and we’ve received praise from our ISO 14001 auditor. We are also beginning to see cost savings as a result of reduced waste disposal. ITU AbsorbTech’s service and attention to detail has been superb and Dan’s communication on a regular basis… Read more “SorbIts® has made a HUGE impact on our waste reduction.”
Jeff
Environmental Health and Safety Manager
Customer service is outstanding!
We were looking for a quick, efficient way to keep our shop clean and safe. ITU AbsorbTech seemed to have good solutions containing our oil spills and prevention materials to avoid issues in the future. ITU AbsorbTech was able to provide solutions to our oily/slippery floors. Our employees are now safer on the job because… Read more “Customer service is outstanding!”
Casey Sattler
Production Manager
McCormick Industries
SorbIts® perform as advertised.
SorbIts® perform as advertised. SlipBusters™ absorb the oils, antifreeze, etc. from the shop and make sure these fluids are not kept on shoes and creating a slip hazard. ITU AbsorbTech representatives provide terrific attention and timeliness to my needs. Matt always goes above and beyond to provide exceptional service. They provide a waste reduction certificate… Read more “SorbIts® perform as advertised.”
Greg Kraft
Service Manager
Bentley Truck Services
Reviews for Ultra™ Shop Towel Service
Locally owned family business that genuinely cares about each of its customers.
Both of our previous vendors initially gave satisfactory service and pricing, only to abruptly change both. After hearing poor explanations for my billing questions I began looking for an alternative. My experiences with ITU AbsorbTech are uncomplicated. From the initial consultation to the weekly billing, my needs are met with professionalism and common sense. To… Read more “Locally owned family business that genuinely cares about each of its customers.”
Renee Hubbard
Vice President
The Auto Hubb
The most courteous drivers I’ve ever dealt with.
ITU AbsorbTech’s shop towels are better for the environment and cost effective for our company. ITU AbsorbTech has dependable service, the most courteous drivers I’ve ever dealt with, and a good product line
Lou Ann Smith
Machine Operator
Perry Screw Machine
The service is exceptional.
The service from ITU AbsorbTech is exceptional. Our delivery rep. always stops in to go over usage and our account rep. makes regular visits to make sure quantities we receive are correct. We also enjoy less worker time used to clean up. Towels go in a barrel, and we no longer have to sweep or… Read more “The service is exceptional.”
Bill Evans
Customer Support Manager
Vantage Equipment, LLC
You get great service, for a fair price – you can’t beat it!
We are ISO, so we are required to follow all regulations. We are confident ITU AbsorbTech does also. At ITU AbsorbTech, it is all about your service. Mr. Wild is excellent. Only a few times we have had to call. The response is always fantastic, everyone is very helpful! The billing is clear and concise. … Read more “You get great service, for a fair price – you can’t beat it!”
Mike Wagner
Sales Manager
Wetosha Tool
The shop towels absorb solvent far better than any product we have purchased in the past.
Before using ITU AbsorbTech, we purchased shop towels on a roll. We use a petroleum product in our manufacturing business; the shop towels from Fastenal did not absorb the oil well causing our employees to use several towels per job. The shop towels at ITU AbsorbTech absorb the solvent we use in our manufacturing far… Read more “The shop towels absorb solvent far better than any product we have purchased in the past.”
Debra Locke
President
Specialty Machine and Hydraulics
Helped us to save money by letting us know what items we could reduce in quantity.
We’ve been with ITU AbsorbTech a long time. Everything is clean when delivered. The service rep, when he comes here is always friendly. He helped us to save money by letting us know what items we could reduce in quantity. Very helpful. Our account rep is very helpful with any questions we have on billing… Read more “Helped us to save money by letting us know what items we could reduce in quantity.”
Sharon
Secretary
Schweitzers
Outstanding service and on-time delivery.
I’ve worked in the parts crib of an automotive steel welded blanks plant for 6 plus years, and we have used ITU AbsorbTech for laundry and exchange of our soiled shop towels and absorbent pads as long as I’ve been here. Over the years they have provided us with outstanding service and on-time delivery. I… Read more “Outstanding service and on-time delivery.”
Norm Dusseau
Purchasing
TWB Company
Rather than attempt to up-sell me, they let me start very sparingly- and grow.
Thirty-two years ago, on a shoe string budget, we would purchase one-use rags to wipe our hands, parts, and machines of cutting oil. Disposal became an increasing issue and cost per item increased. ITU came in and was able to work WITH me. Rather than attempt to up-sell me into a program which would be… Read more “Rather than attempt to up-sell me, they let me start very sparingly- and grow.”
Paul Reak
Owner
Good Parts, LLC
One less thing I need to worry about.
Before ITU AbsorbTech we used old clothing as shop rags and to absorb excel oil. It was neither professional or efficient. ITU AbsorbTech takes, specifically Dan K. takes very good care of us and stays on top of our needs on the shop floor. One less thing I need to worry about.
Linda Hawkey
Purchasing
Midwest Wire Products
Experience is wonderful.
Our experience with ITU AbsorbTech is wonderful. This company does a wonderful job. We have been using this company for awhile now. Your service is great. Your company is at a good price for the towels.
Gina Mawney
Westway Auto Service, Inc.
Reviews for Ultra™ Printer Towel Service
We like getting the certificate.
We have used ITU AbsorbTech for printer towels for many years and get excellent service. The program has assisted us with compliance and solvent recovery, and we like getting the certificate. Overall, ITU AbsorbTech does an excellent job.
Ron Huebner
Pre-press Manager
American Packaging
One of the features we like best is the solvent towel recycling
One of the features we like best about ITU AbsorbTech’s program is the solvent towel recycling, which assists with compliance for VOC regulations by DNR/EPA. Mark is fantastic. He always asks if there is anything he can help with. He is in/out of our facility with little or no disruption in production. I would highly… Read more “One of the features we like best is the solvent towel recycling”
Tony
Great, prompt service,
ITU AbsorbTech’s dependable service is an attractive feature for us. They have delivered great prompt service when we’ve gone through our inventory unexpectedly. You won’t regret partnering with ITU AbsorbTech.
Merrilee Goss
Planner Analyst
PrintPack
They are designed for the printing industry.
I had a previous vendor where the towels had metal in them from time to time. This would result in potential damage to the equipment. The towels we receive from ITU AbsorbTech are superior in quality and consistency. They are designed for the printing industry which reduces the risk of particles in the towels damaging… Read more “They are designed for the printing industry.”
Randy
Press Operator
Clondalkin Pharma
Haven’t been over charged or out of rags since they started doing business with us.
ITU Absorb Tech is a wonderful company to work with. They adjust quantities to your needs so if your business is booming they make sure that you have enough wipers to make it through the rush and when you slow down they adjust to your needs to that you aren’t getting overcharged or too many… Read more “Haven’t been over charged or out of rags since they started doing business with us.”
Dan Shears
Purchaser
Berry Plastics
If I was to use one word it would be SERVICE.
With our old program we really had no service issues. The reason for going with ITU AbsorbTech was pricing. What we did find out after changing companies was that ITU AbsorbTech met or exceeded our expectations. They did not skip a beat. The staff and employees were courteous and willing to do what was needed.… Read more “If I was to use one word it would be SERVICE.”
William
EHS Coordinator
They saved us money by monitoring our inventory levels.
We have been using ITU AbsorbTech for many years now, and for a good reason. They act and treat us like a partner, rather than simply a customer. While most companies typically try and sell you more, ITU AbsorbTech has actually saved us money by monitoring our inventory levels and making recommendations to cut back… Read more “They saved us money by monitoring our inventory levels.”
Rick Goodwin
Director of Operations
McKay, A CONSOLIDATED GRAPHICS COMPANY
The transition to your print towels… flawless! Your continued service… outstanding!
Just want to pass along a big “Thanks” to the entire Team ITU AbsorbTech! The transition to your print towels … flawless! Your continued service … outstanding! And last but not least … what a nice change of pace having a clean, quality print towel to work with! Feedback from Production has been very positive… Read more “The transition to your print towels… flawless! Your continued service… outstanding!”
Paul Landwehr
CPA - Supply Chain Manager
Belmark
Reviews for Uniform Rental Service
Extremely satisfied with the quality attentiveness.
At our previous supplier, we had pricing issues and garments were not being returned the following week. Employees were always complaining that they were shorted. Also, the quality of the garment was inferior, resulting in repairs and more frequent replacements. With ITU AbsorbTech’s garment rental program, the material is much sturdier and garments last longer.… Read more “Extremely satisfied with the quality attentiveness.”
Verango Steel
ITU AbsorbTech is the best one of the bunch.
We have had 3 or so uniform companies over the last 25 years. I can say from the other experiences that ITU AbsorbTech is the best one of the bunch. Glen is good at what he does and communicates well with me if there are going to be any changes.
Chad Brown
Prep department Manager
Zimbrick Buick
What we like is StraightUp! pricing.
We previously used one of the national chains and spent hours spent on invoices, constantly watching charges. What we like about ITU AbsorbTech’s program is StraightUp! pricing – it’s great! Tony is excellent with working with employees and helping HR manage program.
Lynn Daniels
Human Resources
Monroe Truck Equipment
Excellent service!!! Absolutely no complaints.
We have worked with several other uniform companies over the years and were never satisfied with any of them due to pricing issues, uniform quality issues, customer service issues, and delivery issues. We have had no “surprises” with regard to pricing or our weekly invoice. My time can be spent focusing on our business and… Read more “Excellent service!!! Absolutely no complaints.”
Pat Miller
Vice President
Bakers Quality Pizza Crust
Billing is easier to follow, prices are very competitive.
We’ve been with three other large uniform suppliers and have never been happier with ITU AbsorbTech. Billing is easier to follow, prices are very competitive, and I don’t hear about problems with fit, repair or cleanliness. Our deliveryman is Russ and he is very professional and thorough. Our uniforms are well taken care of and… Read more “Billing is easier to follow, prices are very competitive.”
Dan Braun
General Manager
Consumers Co-op Oil Co.
Straight forward pricing and great customer service
I have been the contact person for about 15 years. Over that time I have had a lot of your competitors try to bid for our business. What keeps us with ITU AbsorbTech is straight forward pricing and great customer service by Tim & Clint.
Ward Sikorowski
Uline Corporation
The family-owned aspect provides a tremendous advantage
In my 26 years as a small business owner I’ve had the opportunity to work with most of the national uniform carriers and in my experience none of them have been able to meet my expectations like ITU AbsorbTech. Being a family-owned company myself, the family-owned aspect of ITU AbsorbTech provided a tremendous advantage. I… Read more “The family-owned aspect provides a tremendous advantage”
Mike Duesing
Owner
Advantage Freight
They follow through down to the smallest detail.
We previously used one of the national chains and had impersonal service and excessive charges. What I like about ITU AbsorbTech is that we have had the same service person since we started. We get exceptional customer service and they follow through on all our needs down to the smallest detail. We appreciate ITU AbsorbTech… Read more “They follow through down to the smallest detail.”
Mike Fitzgerald
Fixed Operations Director
Zimbrick Acura Volkswagen
We appreciate the quality of service that we receive from another family owned company.
If your company is looking for an industrial laundry company that goes above and beyond look no further. ITU AbsorbTech has been supplying Hiller Ford with quality uniforms, mats, towels, rags and SorbIts® for over forty years. Jeff Foshey is our ITU AbsorbTech representative and he does a great job keeping the inventory at the correct… Read more “We appreciate the quality of service that we receive from another family owned company.”
Don Berka
Service Manager
Hiller Ford
They value your business and it shows.
The previous company that we rented uniforms from did not have any contact with us other than the route person for over 9 years. Uniforms were routinely placed in the wrong lockers and/or not returned at all. With ITU AbsorbTech, the route person who delivers the uniforms each week takes the time to talk to… Read more “They value your business and it shows.”
Jim Hamilton
Supervisor
Vita Plus Inc.
General Reviews
Our overall experience with ITU AbsorbTech is great.
Our overall experience with ITU AbsorbTech is great. Glen is always on time, respectful and very helpful.
Randi Brown
Administrative Assistant
Wiedenbeck Inc.
Cherokee always has a smile on her face!
I have always been pleased with the service of ITU AbsorbTech and especially with our representatives- we had Jessin for quite some time, he was awesome, however, he has now moved on. We currently have a great lady, Cherokee, she is a hard worker, makes sure we don’t need anything and always has a smile on her face!
Shelly
Ops Specialist
Waste Management
They do a great job in helping us with our day to day needs as well as bigger projects like switching over to new uniforms.
The service we receive from Glen Loyd our driver at ITU AbsorbTech has been fantastic. He is efficient, helpful and always has a great attitude. Working with Glen and ITU AbsorbTech has been great. They do a great job in helping us with our day to day needs as well as bigger projects like switching over to new uniforms for our team. Thanks!
Paul Esse
Parts and Service Director
Zimbrick European
Very accommodating, super friendly!
Mark provides us great service! He & his team arrive on time, are very accommodating, super friendly and always inquiring if our needs are being met and if there is anything else they can do for us.
Bonnie Pauli
Benefits Administrator
Epic Resins
Very professional service team
We cost compared with other companies and ITU AbsorbTech was much more cost efficient. We have had very professional service team from ITU AbsorbTech. We currently use ITU First Aid Division, Floor Safety, SorbIts® Absorbents & Towels. When we first opened our plant in Milwaukee we had an exceptional Sales & Service Rep – Bill Jahns. Our First Aid Specialist – Jeff Wyrwa goes above and beyond as well.
Deb Cherone
Administrative Assistant
ReCommunity Recycling
We love working with ITU AbsorbTech!
The customer service of ITU AbsorbTech is outstanding! ITU AbsorbTech employees have always been friendly, attentive, and willing to help. Our representatives are very helpful with managing the ebb and flow of inventory during season changes. Their Customer Response Center is quick and reliable. We love working with ITU AbsorbTech!
Amber Trainor
HR Generalist
ER Wagner
No questions just a lot of happy thank you thank you!
I would like to take a moment to share with you and your staff at ITU AbsorbTech.
Some feedback, I have been with the A.L. SCHUTZMAN Co for 30 years and have been in charge with all the smocks, rugs, and mops, and all I have to say is I can’t tell you a time that I needed to call or talk to anyone about not being happy with your service. There isn’t a time that Rick walks into our plant without a smile on his face a good morning and a sincere how is everything.
Rick has worked very hard to keep up with our ever-changing needs and we have a lot like more rugs for our foot wash stations, more mops and always making sure our smocks are up to our standard without being asked to do so. So with that being said, it is truly evident that Rick takes a lot of pride in his job doing whatever is needed to keep our company satisfied. One again this is a perfect example of ITU AbsorbTech taking care of our ever changing needs.
Testimonial from AL Schutzman
Jenny Baum
AL Schutzman
With ITU AbsorbTech we have fair and consistent pricing.
We used similar products from other companies. Prices constantly changed. Delivery personnel were not consistent. With ITU AbsorbTech we have fair and consistent pricing. When a new driver comes to the facility, they are accompanied by a veteran employee who is familiar with our plant to show them the ropes.
Mike Bates
Maintenance Supervisor
Borg Indak Inc.
