The previous company that we rented uniforms from did not have any contact with us other than the route person for over 9 years. Uniforms were routinely placed in the wrong lockers and/or not returned at all.
With ITU AbsorbTech, the route person who delivers the uniforms each week takes the time to talk to me about any concerns or changes that may have occurred. The bill is presented at the same time. This has proved to be a very effective and efficient use of our time.
Our account rep schedules quarterly reviews with us to keep us abreast of our costs, usage and any news about ITU AbsorbTech. He showed me how to track online for each employee renting uniforms and also implemented a plan of action to have the route person alert me to any person not turning in uniforms routinely, very helpful in controlling costs. We have cut our monthly cost by over 30% while maintaining a quality uniform for our employees.
The service at ITU AbsorbTech is a big plus. We appreciate the great service, good quality and especially the caring people that represent ITU AbsorbTech. They value your business and it shows.”