Customer Response Center 888-729-4884

Learn about the exceptional quality
people, products, and service that
come with your program.

Our Service

Genuine Service Excellence logo from ITU AbsorbTech

Genuine Service Excellence

We build long-term, loyal partnerships through trust, integrity, and transparency.

Our programs stand out because of our people. Here’s what makes us different.

  • Experienced – Our employees boast a high average tenure with the company and are Genuine Service Excellence Certified through our award winning AbsorbU training program.
  • Team-oriented – Team Play is one of our core business tenets. Our business development and service teams work hand in hand to support our customers.
  • Safety – As a safety leader in our industry, we follow strict adherence to your facility’s safety requirements.
  • Managed Service Programs – An ITU AbsorbTech Genuine Service Excellence team will service your account and manage your program completely.
40

TRAINING HOURS

Every service team member must complete over 40 training hours to become Genuine Service Excellence Certified.

10

YEARS

Average tenure of our Service Team.

96

NET PROMOTER SCORE

A proven method utilized by companies worldwide for measuring loyalty. Across industries, a score of 69 is considered exceptional.

Meet our Service Team

Aaron Pasinski - RSSR - Titusville ITU AbsorbTech

Aaron P.

Route Service & Sales Representative Employee Since 2015
Meet Al, a First Aid & Safety Specialist at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Al C.

First Aid & Safety Specialist
Employee Since 2012
Meet Alaina, a Regional Sales Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Alaina S.

Regional Sales Manager
Employee Since 2014
Alison Wood - CRC - New Berlin ITU AbsorbTech

Alison W.

Customer Response Center Representative
Employee Since 2016
Meet Andrew, a Route Service & Sales Rep at ITU AbsorbTech—delivering reusable oil absorbents with Genuine Service Excellence.

Andrew Z.

Route Service & Sales Representative Employee Since 2022
Meet Arvy, an Account Specialist at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Arvy R.

Account Specialist
Employee Since 1987
Meet Bernie, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Bernie B.

Route Service & Sales Representative
Employee Since 2005
Professional headshot of ITU AbsorbTech Route Service & Sales Rep Blake Stanley - industrial laundering company in South Bend, IN

Blake S.

Route Service & Sales Representative
Employee Since 2018
Meet Scott, a Route Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Bob C.

Route Manager
Employee Since 2005
Meet Bob, a Strategic Accounts Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Bob L.

Strategic Accounts Manager
Employee Since 2013
Brandon Miller, ITU AbsorbTech Route Service & Sales Rep for commercial industrial laundering, oil absorbents, and shop towels in New Berlin, WI

Brandon M.

Route Service & Sales Representative Employee Since 2023
Brian Bowers, ITU AbsorbTech Route Service & Sales Rep for industrial commercial laundry services, oil absorbents, shop towels in New Berlin, WI

Brian B.

Route Service & Sales Representative Employee Since 2002

Brian J.

Route Service & Sales Representative Employee Since 2022
Meet Brian, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Brian P.

Route Service & Sales Representative Employee Since 1994
Meet Carl, a District Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Carl W.

District Manager
Employee Since 2007
Meet Cassie, a First Aid & Safety Specialist at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Cassie S.

First Aid & Safety Specialist
Employee Since 2026
Meet Chad, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Chad P.

Route Service & Sales Representative
Employee Since 2007
Chad Rickert, ITU AbsorbTech Route Service & Sales Rep for industrial commercial laundry services, oil absorbents, shop towels in Madison, WI

Chad R.

Route Service & Sales Representative
Employee Since 2014
Meet Clint, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Clint B.

Route Service & Sales Representative
Employee Since 1998
Meet Cody, a First Aid & Safety Specialist at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Cody B.

First Aid & Safety Specialist
Employee Since 2024
Dan Harris, Regional District Manager at ITU AbsorbTech, Greensburg IN

Dan H.

Regional District Manager
Employee Since 2007
Meet Dan, a Regional General Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Dan T.

Regional General Manager
Employee Since 1990
Dan W, Product Application Manager at ITU AbsorbTech New Berlin WI shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Dan W.

Product Application Manager
Employee since 1989
Meet Daniel, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Daniel R.

Route Service & Sales Representative
Employee Since 2002
Meet Dave, a Regional Sales Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Dave S.

Regional Sales Manager
Employee Since 2012
Meet David, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

David B.

Route Service & Sales Representative
Employee Since 2012
Dwaine Langreder ITU AbsorbTech First Aid Safety Specialist Elk Grove Village IL shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Dwaine L.

First Aid & Safety Specialist
Employee Since 2017
Eric Chernohorsky ITU AbsorbTech New Berlin WI shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Eric C.

Route Service & Sales Representative
Employee Since 2010
Eric Campbell Route Service & Sales Rep for ITU AbsorbTech in Titusville, PA shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Eric C.

Route Manager
Employee Since 2018
Meet Eric, Director of Service & Sales at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Eric M.

Director of Service & Sales
Employee Since 2009
Erick Swanger ITU AbsorbTech RSSR, Piedmont SC shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Erick S.

Route Service & Sales Representative Employee Since 2021
Erik Bo Hansen ITU AbsorbTech District Manager - Elk Grove Village IL shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Erik B.

Regional District Manager
Employee Since 2018
Meet Kyle, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Gavin G.

Route Service & Sales Representative Employee Since 2024
Jake Lenton ITU AbsorbTech 2023

Jake L.

Route Manager
Employee Since 2014
Meet James, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

James L.

Route Service & Sales Representative
Employee Since 1997
Meet Jason, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Jason V.

Route Service & Sales Representative Employee Since 2021
Meet Jeff, a Route Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Jeff F.

Route Manager
Employee Since 2003
Meet Jeff, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Jeff H.

Route Service & Sales Representative
Employee Since 2001
Meet Joe, a Regional District Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Jeff M.

Regional District Manager
Employee Since 2007
Meet Jeff, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Jeff M.

Route Service & Sales Representative
Employee Since 2024
Meet Jerry, a Strategic Accounts Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Jerry M.

Strategic Accounts Manager
Employee Since 2008
Jim Sauerland ITU AbsorbTech Route Manager Reagans Ridge PA shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Jim S.

Route Manager
Employee Since 2019
Professional headshot of ITU AbsorbTech GSE Manager Jim Wettstein - industrial laundering company in New Berlin, WI shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Jim W.

GSE Manager
Employee Since 2020
Jody Lewis ITU AbsorbTech RSSR Reagans Ridge PA shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Jody L.

Route Service & Sales Representative Employee Since 2016
Meet Joe, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Joe F.

Route Service & Sales Representative Employee Since 2021
Meet Joe, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Joe P.

Route Service & Sales Representative
Employee Since 2002
Professional headshot of ITU AbsorbTech First Aid & Safety Spec Joey Alcaraz - industrial laundering company with first aid stocking service for businesses near New Berlin, WI

Joey A.

First Aid & Safety Specialist
Employee Since 2021
Meet John, a District Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

John V.

District Manager
Employee Since 2014
Meet Jon, a Route Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Jon F.

Route Manager
Employee Since 1984
Jordan Holmes Route Service & Sales Rep for ITU AbsorbTech in Piedmont, SC

Jordan H.

Route Service & Sales Representative Employee Since 2021
Meet Jose, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Jose B.

Route Service & Sales Representative
Employee Since 2004
Josh, District Manager at ITU AbsorbTech

Josh M.

District Manager
Employee Since 2022
Meet Justin, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Justin C.

Route Service & Sales Representative
Employee Since 2024
Meet Ken, a Route Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Ken E.

Route Manager
Employee Since 2012
Kerry Wall ITU AbsorbTech RSSR Elk Grove Village IL shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Kerry W.

Route Service & Sales Representative
Employee Since 2002
Meet Kris, a First Aid & Safety Specialist at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Kris R.

First Aid & Safety Specialist
Employee Since 2023
Meet Kurt, an Account Specialist at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Kurt L.

Account Specialist
Employee Since 1992
Kyle Krohn ITU AbsorbTech RSSR Neenah WI shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Kyle K.

Route Manager
Employee Since 2017
Kyle Widder ITU AbsorbTech RSSR New Berlin WI shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Kyle W.

Route Service & Sales Representative Employee Since 2020
Hilbert, Margaret CRC Manager Customer Response Center New Berlin WI shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Margaret H.

Customer Response Center Manager
Employee Since 1987
Mark, Route Service and Sales at ITU AbsorbTech

Mark B.

Route Service & Sales Representative Employee Since 2019
Meet Mark, a Route Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Mark J.

Route Manager
Employee Since 1996
Meet Mark, a Regional General Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Mark W.

Regional General Manager
Employee Since 2005
Meet Matt, a Regional District Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Matt D.

Regional General Manager
Employee Since 2013
Meet Matt, a District Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Matt K.

District Manager
Employee Since 2010
Professional headshot of ITU AbsorbTech First Aid & Safety Specialist Matt Stoker - first aid services and stocking in Madison, WI

Matt S.

First Aid & Safety Specialist
Employee Since 2019
Matt, Route Service & Sales Rep at ITU AbsorbTech

Matt S.

Route Service & Sales Representative Employee Since 2020
Meet Matthew, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Matthew D.

Route Service & Sales Representative
Employee Since 2022
Professional headshot of ITU AbsorbTech Route Service & Sales Rep Michael Morse - industrial laundering company in South Bend, IN

Michael M.

Route Service & Sales Representative
Employee Since 2017
Meet Michael, a First Aid & Safety Specialist at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Michael R.

First Aid & Safety Specialist
Employee Since 2026
Mike, Route Manager at ITU AbsorbTech

Mike C.

Route Manager
Employee Since 2024
Mike Route Service and Sales at ITU AbsorbTech

Mike M.

Route Service & Sales Representative Employee Since 2017
Meet Scott, a First Aid District Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Mike S.

District Manager - First Aid
Employee Since 2005
Meet Nicole, a First Aid Regional District Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Nicole B.

Regional District Manager - First Aid
Employee Since 2003
Meet Pete, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Pete H.

Route Service & Sales Representative
Employee Since 2007
Meet Peter, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Peter S.

Route Service & Sales Representative
Employee Since 2024

Rafael C.

Route Service & Sales Representative Employee Since 2022
Meet Ren, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Ren B.

Route Service & Sales Representative
Employee Since 1994
Richard, First Aid & Safety Specialist at ITU AbsorbTech

Richard M.

First Aid & Safety Specialist Employee Since 2021
Meet Joe, a District Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Rick B.

District Manager
Employee Since 2014
Meet Rick, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Rick R.

Route Service & Sales Representative
Employee Since 1994
Meet Rick, a Regional District Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Rick T.

Regional District Manager
Employee Since 1999

Rob B.

Route Manager
Employee Since 2025
Meet Rob, a First Aid & Safety Specialist at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Rob M.

First Aid & Safety Specialist
Employee Since 2025
Rory Route Service and Sales at ITU AbsorbTech

Rory F.

Route Service & Sales Representative Employee Since 2017
Meet Ryan, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Ryan L.

Route Service & Sales Representative
Employee Since 2007
Ryan CRC Customer Response Center representative from ITU AbsorbTech's New Berlin WI location that services shop towel service, reusable oil absorbents, industrial laundering company, environmental services

Ryan L.

First Aid & Safety Specialist
Employee Since 2025

Ryan S.

Route Service & Sales Representative Employee Since 2015
Sam Carr ITU AbsorbTech

Sam C.

Route Manager
Employee Since 1994
Meet Sam, a District Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Sam S.

Regional District Manager
Employee Since 2018
Meet Sandi, a Regional Sales Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Sandi M.

Regional Sales Manager
Employee Since 2016
Scott Goodwill Route Service & Sales Rep for ITU AbsorbTech in Titusville, PA

Scott G.

Route Service & Sales Representative Employee Since 2016
Meet Scott, a Regional General Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Scott H.

Regional General Manager
Employee Since 2009
Meet Scott, the Director of Business Development at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Scott H.

Director of Business Development
Employee Since 1985
Scott Lewis Route Service & Sales Rep for ITU AbsorbTech in Reagan's Ridge, PA

Scott L.

Route Service & Sales Representative Employee Since 2019
Meet Scott, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Scott P.

Route Service & Sales Representative
Employee Since 2003

Scott S.

Route Service & Sales Representative Employee Since 2019
Meet Scott, a Regional Sales Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Scott S.

Regional Sales Manager
Employee Since 2012
Scott Willaims Route Service & Sales Rep for ITU AbsorbTech in Titusville, PA

Scott W.

Route Service & Sales Representative Employee Since 2017
Professional headshot of ITU AbsorbTech Route Service & Sales Rep Shawn Denzer - industrial laundering company near New Berlin, WI

Shawn D.

Route Service & Sales Representative Employee Since 2016
Professional headshot of ITU AbsorbTech Route Service & Sales Rep Skyler Donner - industrial laundering company near New Berlin, WI

Skyler D.

Route Service & Sales Representative
Employee Since 2017
Meet Steve, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Steve K.

Route Service Representative
Employee Since 1978
Meet Steve, a First Aid & Safety Specialist at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Steve N.

First Aid & Safety Specialist Employee Since 2020

Steve P.

Route Service & Sales Representative Employee Since 2019
Steve, Route Service & Sales Representative from ITU AbsorbTech's Madison, WI location

Steve R.

Route Service & Sales Representative Employee Since 2022
Meet Tim, an Account Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Tim W.

Account Manager
Employee Since 2005

Tom S.

Route Service & Sales Representative
Employee Since 2024
Meet Tom, a Regional District Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Tom W.

Regional District Manager
Employee since 1997
Meet Tony, a Route Manager at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Tony K.

Route Manager
Employee Since 2003
Meet Tony, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Tony L.

Route Service & Sales Representative
Employee Since 2008
Meet Tony, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Tony W.

Route Service & Sales Representative
Employee Since 2009
Meet Travis, a Route Service & Sales Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Travis J.

Route Service & Sales Representative
Employee Since 2025

Tyler S.

Route Service & Sales Representative Employee Since 2020
Professional headshot of ITU AbsorbTech Route Service & Sales Rep Walter Weise - industrial laundering company in South Bend, IN

Walter W.

Route Service & Sales Representative Employee Since 2010
Meet Wesley, a Route Service Representative at ITU AbsorbTech. Cleaner, safer solutions for industry delivered with Genuine Service Excellence.

Wesley F.

Route Service Representative
Employee Since 2025