Just want to pass along a big “Thanks” to the entire Team ITU AbsorbTech! The transition to your print towels … flawless! Your continued service … outstanding! And last but not least … what a nice change of pace having a clean, quality print towel to work with! Feedback from Production has been very positive across all plant locations. Well done and much appreciated!!
Testimonials for ITU AbsorbTech’s Ultra Printer Towel Rental and Laundering Service.
We have been using ITU AbsorbTech for many years now, and for a good reason. They act and treat us like a partner, rather than simply a customer.
While most companies typically try and sell you more, ITU AbsorbTech has actually saved us money by monitoring our inventory levels and making recommendations to cut back on the inventory based on current usage, thus reducing our spend.
ITU AbsorbTech also helps us with our environmental initiatives by utilizing their solvent recovery system to reduce air emissions
With our old program we really had no service issues. The reason for going with ITU AbsorbTech was pricing. What we did find out after changing companies was that ITU AbsorbTech met or exceeded our expectations. They did not skip a beat. The staff and employees were courteous and willing to do what was needed. The delivery associate was more than accommodating in helping our associates out when asked.
I particularly like the hands on approach that ITU AbsorbTech takes. They just don’t drop off the product. They make sure everything is put away and they communicate really well. The driver and the account rep are always contacting us to make sure we are satisfied with their service. I get documentation on the amount of solvent that is recycled which is used as an extra in our plants recycling program. Their program lets us prove compliance with Federal, State and Corporate rules and regulations.
If I was to use one word it would be SERVICE. I believe that they take service very seriously. The delivery driver takes a lot of pride in what he does and follows all our safety rules. The account rep is always in contact making sure our service is meeting or exceeding expectations. They do quarterly reviews to make sure we are satisfied.
ITU Absorb Tech is a wonderful company to work with. They adjust quantities to your needs so if your business is booming they make sure that you have enough wipers to make it through the rush and when you slow down they adjust to your needs to that you aren’t getting overcharged or too many wipers.
I have been doing business with Absorb Tech since 2008 and I’ve only had one issue in that time and it was handled very quickly. As a purchasing agent it’s nice not to have to worry about being out of rags which is an essential part of the day to day business. We have a printing department and they are constantly cleaning. I haven’t been over-charged or out of rags since they have started doing business with us. I would definitely recommend them to others.”
I had a previous vendor where the towels had metal in them from time to time. This would result in potential damage to the equipment. The towels we receive from ITU AbsorbTech are superior in quality and consistency. They are designed for the printing industry which reduces the risk of particles in the towels damaging the equipment.
ITU AbsorbTech provides great inventory management. We never run out of towels like we had in the past. I like the fact that our representative, Matt, is a phone call away and always responds to our needs and questions. We received our annual achievement in waste reduction with showed over 11,000 lbs. of waste reduced by using SorbIts® Ultra printer towels.
ITU AbsorbTech provides great service and a quality product and I would highly recommend them.
ITU AbsorbTech’s dependable service is an attractive feature for us. They have delivered great prompt service when we’ve gone through our inventory unexpectedly. You won’t regret partnering with ITU AbsorbTech.
One of the features we like best about ITU AbsorbTech’s program is the solvent towel recycling, which assists with compliance for VOC regulations by DNR/EPA. Mark is fantastic. He always asks if there is anything he can help with. He is in/out of our facility with little or no disruption in production. I would highly recommend their program.
We have used ITU AbsorbTech for printer towels for many years and get excellent service. The program has assisted us with compliance and solvent recovery, and we like getting the certificate. Overall, ITU AbsorbTech does an excellent job.
Hallman Lindsay Greenfield
20:59 30 Jan 20
We have used ITU Absorbtech at our location for years now. Skyler always does a great job. He is very professional and efficient.read more
18:51 30 Jan 20
ITU has been Venango Steel's uniform and mat supplier for nine years. It has been a great partnership. The quality of the products meets or exceeds expectations. Jeff Miller is our representative and Chad Prather is our route driver. They go the extra step to keep the customer happy ! Thank you Jeff & Chad !read more
14:48 30 Jan 20
Our rep is Branislov and our manager is Kieth both are very friendly and give us great service. We have had ITU for over 40 years. I like what they do for "coats for kids" by cleaning all the donated clothes. Also they are a very environmentally aware company.read more
15:50 29 Jan 20
CDM Tool has been using ITU for a long time. They have dedicated drivers. Bob our driver knows our company so well, he is able to tell based on our supply's that are used how business is going. He then adjusts so we don't overpay. The best part is that they don't create more work for me. We have never had an issue with lost uniforms.read more
15:16 24 Jan 20
L&S Insulation has been a customer for many years and Absorbtech has really reliable mats, always fresh and clean. Skyler has amazing customer service and is super friendly. :)read more
00:40 05 Feb 19
Family owned company that truly takes care of their employees and customers as if they were family!!!
19:54 23 Jan 18
Customer service is great! Dave and Bernie are amazing, very helpful and respond quickly. Staff is friendly and professional.read more
16:35 20 Dec 17
Bob Casey is my route driver, very nice guy, always takes care of everything. I have been with ITU for better than 20 years, I would never change. Merry Christmas Bob C.read more
17:12 15 Dec 17
Very easy to work with. Matt is a phenomenal salesman, great personality. Brian our service representative is always very courteous and pleasant to work with. A great change for our company and glad we are doing business with them.read more
20:37 01 Dec 17
Our company has done business with ITU for 15+ years. They give good prices and good customer service. I would recommend them. Easy to deal with. (AFI Direct Service, Inc.)read more
16:16 28 Nov 17
Bob Casey is our representative and has been for many years. Bob always has a smile and is very upbeat. It is a pleasure to have Bob as our rep!read more
17:05 22 Nov 17
Bob Casey is extremely helpful and always upbeat! He always has our companies best interests in mind, making suggestions to that end and is great at communication. I look forward to working with Bob for many more years!read more
16:15 22 Nov 17
Our Route Representative, Bob Casey, is very conscientious, courteous and extremely helpful. He continually looks for areas we can improve or adjust as our usage and needs evolve, and suggest products as appropriate. Thank youread more