
Customer Testimonial – Daniels Graphics (Video)
I’m John Flovin, I’m the Director of Operation at Daniels Graphics here in Asheville, NC.
We’ve been a customer of ITU AbsorbTech for about three and a half years. Before ITU AbsorbTech, we had gone through a couple of different people. It had always been kind of a tough relationship with service, quality of the product, and we had a lot of problems with metal shavings in the rags which would damage our plates.
It was through a program through the Printing Industries of the Carolinas where they actually recommend your services.
The obvious advantage of working with ITU AbsorbTech was to be able to get the product that we really wanted – the Large Printer Towels were not available basically by any other company.
The other thing that we really like was the environmental factor of how you clean your towels and being able to get that report back because we try to be good stewards of the environment.
We have an old cutter that leaks hydraulic fluid and we have a safety issue with that getting on the floor. With the new absorbents that has really cleaned that up, and it’s a much safer environment.
If I had a colleague, competitor, or anybody that was interested in using your services I would recommend them wholeheartedly. As a matter of fact, I have recommended you to another local printer here in Asheville.
It’s the whole package, really. Safety, the environment, getting the right product and a high quality product, and the service has been absolutely fabulous. The service guys, they come in, they make sure we’re well taken care of, if we have any issues, which we really haven’t had any, they’re always asking if there’s anything else we can do. They always check, if they’ve changed out service guys they come around with the old one and introduce them so we always know what’s going on and that’s been a big benefit.
Company News
- ITU AbsorbTech Named a 2023 Top WorkplaceMay 19, 2023
- Tee Up Raises $230,000 for T1D ResearchNovember 18, 2022
Google Rating
4.9
4.9
Hallman Lindsay Greenfield
20:59 30 Jan 20
We have used ITU Absorbtech at our location for years now. Skyler always does a great job. He is very professional and efficient.read more
Kim Hoffman
18:51 30 Jan 20
ITU has been Venango Steel's uniform and mat supplier for nine years. It has been a great partnership. The quality of the products meets or exceeds expectations. Jeff Miller is our representative and Chad Prather is our route driver. They go the extra step to keep the customer happy !
Thank you Jeff & Chad !read more
Randy Groth
14:48 30 Jan 20
Our rep is Branislov and our manager is Kieth both are very friendly and give us great service. We have had ITU for over 40 years. I like what they do for "coats for kids" by cleaning all the donated clothes. Also they are a very environmentally aware company.read more
john wyszkowski
15:50 29 Jan 20
CDM Tool has been using ITU for a long time. They have dedicated drivers. Bob our driver knows our company so well, he is able to tell based on our supply's that are used how business is going. He then adjusts so we don't overpay. The best part is that they don't create more work for me. We have never had an issue with lost uniforms.read more
Krystal Smith
15:16 24 Jan 20
L&S Insulation has been a customer for many years and Absorbtech has really reliable mats, always fresh and clean. Skyler has amazing customer service and is super friendly. :)read more
Jeff Foshey
00:40 05 Feb 19
Family owned company that truly takes care of their employees and customers as if they were family!!!
Jessica Wasmuth
19:54 23 Jan 18
Customer service is great! Dave and Bernie are amazing, very helpful and respond quickly. Staff is friendly and professional.read more
Dan Behmke
16:35 20 Dec 17
Bob Casey is my route driver, very nice guy, always takes care of everything. I have been with ITU for better than 20 years, I would never change. Merry Christmas Bob C.read more
Krystle Genz
17:12 15 Dec 17
Very easy to work with. Matt is a phenomenal salesman, great personality. Brian our service representative is always very courteous and pleasant to work with. A great change for our company and glad we are doing business with them.read more
Amy Kreckler
20:37 01 Dec 17
Our company has done business with ITU for 15+ years. They give good prices and good customer service. I would recommend them. Easy to deal with. (AFI Direct Service, Inc.)read more
Deborah Young
16:16 28 Nov 17
Bob Casey is our representative and has been for many years. Bob always has a smile and is very upbeat. It is a pleasure to have Bob as our rep!read more
My Account
17:05 22 Nov 17
Bob Casey is extremely helpful and always upbeat! He always has our companies best interests in mind, making suggestions to that end and is great at communication. I look forward to working with Bob for many more years!read more
Todd Birkel
16:15 22 Nov 17
Our Route Representative, Bob Casey, is very conscientious, courteous and extremely helpful. He continually looks for areas we can improve or adjust as our usage and needs evolve, and suggest products as appropriate.
Thank youread more
